Magic Jelly tells us how weird it is when market values and non market values cross:

You know what else peeves me? People blacklisting each other! I'd buy from Rasputin himself if I liked his product! Well, maybe that's a tiny over-statement...

I think Swoon was right on the money.

I think this really unhealthy culture of excessive gratitude has been cultivated on Etsy that does not exist in the wider market. It means inexperienced sellers feel the peer pressure to jump through hoops to satisfy their buyers, & that some buyers have unrealistic or unreasonable expectations.

Let's not forget that a sales transaction is an EXCHANGE. Not a favour, not a selfless, benevolent act on the part of the buyer, & sellers are not charity cases. It's a mutually beneficial exchange of goods for cash. Both parties should be satisfied with that.

I would much rather have a quality product, well packaged & shipped promptly, than a load of effusive thank yous, excessive packaging, freebies, etc.

Come to think of it, I don't think I've really received thank you convos as a buyer...except from sellers I've had a prior relationship with. I appreciate that they're busy & I'd rather they invest their time in shipping my item.